Dewmint support

How can we help?

For questions, feedback, or help with a Dewmint app, send us an email.

Email support@dewmint.app

Our first app

Dewmint Money

Where is my financial data stored?

Accounts, transactions, categories, and settings are stored in the app’s private storage on your device. Dewmint Money does not keep a server-side copy of your financial records.

Can Dewmint recover lost app data?

No. Because Dewmint does not receive a copy of your financial records, we cannot restore data removed by uninstalling the app, device loss, or device failure. A device backup or migration may preserve data depending on your operating-system settings.

How do I restore Dewmint Money Pro?

Use Restore Purchases in the app while signed in to the same Apple App Store or Google Play account that made the purchase.

What should I include in a support request?

Include your device model, operating-system version, app version, and a description of what happened. Please do not send financial records, screenshots containing sensitive information, passwords, or payment details.

Privacy matters

Support email is handled separately from the app. Emailing us voluntarily shares your email address and the information you include in your message. Read the Dewmint Money Privacy Policy for details about how the app itself handles data.