Dewmint support
For questions, feedback, or help with a Dewmint app, send us an email.
Email support@dewmint.appOur first app
Accounts, transactions, categories, and settings are stored in the app's private storage on your device. Dewmint Money does not keep a server-side copy of your financial records. If you choose Backup & Restore, the app stores a backup directly in your app-private iCloud storage on iOS or Google Drive application-data folder on Android.
No. Because Dewmint does not receive a copy of your financial records, we cannot recover them for you. You can restore them in the app if you created a Dewmint Money cloud backup before the data was lost. An operating-system backup or migration may also preserve data depending on your device settings.
Apple or Google protects the backup in transit and at rest. Dewmint Money does not add password encryption, so protect your Apple or Google account against unauthorized access. Each new backup replaces the previous Dewmint Money backup.
Use Restore Purchases in the app while signed in to the same Apple App Store or Google Play account that made the purchase.
Manage it from your Apple subscriptions or Google Play subscriptions settings. Billing and refunds are handled by the store where you purchased Dewmint Money Pro.
Include your device model, operating-system version, app version, and a description of what happened. Please do not send financial records, screenshots containing sensitive information, passwords, or payment details.
Support email is handled separately from the app. Emailing us voluntarily shares your email address and the information you include in your message. Read the Dewmint Money Privacy Policy for details about how the app itself handles data.